Advice and Support

Energy Costs & Support

Islington Energy Advice Team provides a range of services to keep your property warm and safe, ways to save energy. Debt advice and help with money, help with benefits and grants. More info here.

Energy Doctor in the Home (Energy Advice) makes visits to eligible homes in Islington to help you with using your heating controls and understanding your fuel bills. More info here.

The Seasonal Health Intervention Network (SHINE) is a fuel poverty referral network and free energy advice service for Londoners. SHINE London offers a dedicated helpline and affordable warmth interventions to ensure households get the help they need to reduce utility bills, tackle energy debt and ultimately stay well and warm. SHINE team telephone 0300 555 0195 or 0207 527 2121 for support. Lines are open 9am-5pm, Monday-Friday. Alternatively, text 07800 006 143.  More info here.

Thames Water – WaterSure This scheme helps low-income households, households with large families and those who have a water-dependent medical condition. If you qualify, they currently offer a 50% discount on your whole bill. This amount may change in the future. You will need to fill in the application and post or email it back to them. More info here.

Islington Together for a greener future. Find out how you could reduce your energy use and bills without have to spend big. Advice on energy tariffs, meters and no-cost energy saving measures. More info here.

Housing & Council Tax Support and Benefits

Council Tax & Housing Support If you need help paying your council tax, you can claim Council Tax Support by completing a claim form which you can download, print, fill out and return to London Borough of Islington. More info here.

Benefits and Support for Islington Residents. Check the benefits calculator, view your benefit claim, get free independent advice. Help and advice on Universal Credit, Housing Benefit and Council Tax Support. More info here.

Homelessness. It is the councils priority to avoid becoming homeless and advice is available. More info here.

Housing Advice. Get help and support with your housing queries. More info here.

Housing Aid Centre. If you have a housing problem, are homeless or are facing homelessness, please contact us for advice and support. More info here.

Citizens Advice Bureau. Check if you can pay less council tax? More info here.

Islington Council Income Maximisation Team (iMAX) Help with checking you are getting the right benefits and correct money. Advise on how working can make you better off, childcare costs and benefit changes. Lines are open from 9.30am to 4.30pm Monday to Friday. Where necessary, we can arrange appointments at council offices or home visits to assist you with filling out forms. More info here.

Benefit Calculators. These online tools can help you work out what you are entitled to and how to apply for them.

Benefits Calculators – GOV.UK

Benefits Calculator – entitledto

Turn2us Benefits Calculator