Managing Volunteers

Managing volunteers can be a hugely rewarding experience and voluntary staff can bring many benefits to your organisation

However, it is very important to understand the differences between volunteers and other members of staff and good management practice is vital in ensuring a positive experience for both you and your volunteers.

Voluntary Action Islington staff are experts on all aspects of volunteering and we are always on hand to help guide you on best practice and how to effectively manage volunteers in your organisation.

Are you a volunteer-involving organisation? Click here to register with the Volunteer Centre

Want to advertise a new volunteer role? Click here if you are already registered 

If you are not already advertising on Do-it and want us to advertise for you click here.

Do you need to develop a volunteer policy, role descriptions or induction policy? Click here to access useful documents to assist you.


Volunteering Recognition Scheme:

ValueYou is a volunteer discount scheme available to volunteers who have done 100 hours or more of volunteering for a charity in the past year in the borough of Islington. It’s a free and simple way to recognise and thank your volunteers. The discount card offers 10% or more off at small independent businesses and there are hundreds of them taking part across London. Each volunteer also gets to choose one gift voucher: it could be a breakfast, lunch, dry cleaning, a beauty procedure or a certain amount (e.g. £10) to spend in the business.

To apply, they need to fill in an Islington application form and email it to

Islington – volunteers can also opt to receive a 100 hour Volunteering Certificate issued by VAI.


For individual enquiries and advice about anything relating to volunteers and volunteering please contact Marta Aparicio:

T:020 7832 5800